BIOiPLUG Privacy Policy

ChunLab, Inc. (also referred to as the “Company” or ChunLab) complies with the personal information protection regulations that all information network service providers must comply with, and provides protection of personal information through this Privacy Policy that uses related regulations as a guideline.

1. Collection of Personal Information

ChunLab may collect and use the following user information from bioiplug.com
  • Information the user must provide to use service on website
    • Information required for membership application (e.g. ID, email, password, name, organization, interests, etc.)
    • Information related to purchasing of services
    • Miscellaneous information voluntarily provided by the user
  • Information automatically generated from usage
    IP address, geographical location, browser type and version, operating system, time of visit, visited pages, website navigation within bioiplug.com and its sister sites, etc.

2. Purpose of Using Personal Information

Collected information is used for the following purposes:
  • bioiplug.com membership management
  • Provision of services requested by the user
  • Notifications regarding the development of new services, public announcements, etc.
  • Responding to users’ questions and complaints
  • Continuous and convenient provision of services on related websites

3. Storage and Persistence of Personal Information

User information is destroyed immediately if it is no longer needed for the purposes stated above.

4. Sharing and Providing Personal Information

ChunLab does not sell, lend, or share its users’ personal information to third parties, with the following exceptions:
  • When using a service website based on bioiplug.com and its sister sites including EzBioCloud.net
  • When required by law: compliance with government laws, regulations, legal procedures and enforceable government requests
  • When needed to protect the rights of our users or their data

5. Security of Personal Information

In order to protect users’ personal information from unauthorized access, change, theft, or deletion, ChunLab upholds the following security measures:
  • Encryption of personal information
    Each account’s password is encrypted, and only the user himself/herself can view or change it. This also applies to the user’s other personal information.
  • Measures against personal information security threats
    Systems are in place to prevent personal information leaks resulting from breaches by hackers and computer viruses. Periodic backups are also in place to ensure that user data is not lost.
  • Employee education and minimal access rights
    A designated personal information management specialist has sole access to personal information, and ChunLab strictly complies with personal information protection regulations.
The user is also responsible for preventing account information and password exposure. ChunLab will only request a user’s password when logging into the website.

6. User's Responsibility

Users should bear in mind that the Company ask for the password only when User log into bioiplug.com and its sister sites including EzBioCloud.net. User should be careful not to disclose the password.

7. Users’ Rights and Exertion of the Rights

  • The user can always view and edit their personal information.
  • Users can refuse to agree with the Privacy Policy and request membership cancellation if they disagree with the Privacy Policy. However, they may experience service limitations and may not be able to use the full range of services offered by ChunLab
  • Users can request not to receive notifications through the website or by contacting ChunLab directly.

8. Privacy Policy Updates

Should there be any changes to the Privacy Policy, ChunLab will display the changed information and effective date of the changes on the main service webpage.

9. Contact

If you have any questions or complaints regarding the Privacy Policy, please contact us through any of the contact points listed below. ChunLab will strive to resolve any issues you may have.
  • ChunLab, Inc.
  • 6F, JW TOWER, 2477, Nambusunhwan-ro, Seocho-gu, Seoul, Republic of Korea 06725
  • TEL; +82-2-875-2501
  • FAX: +82-2-875-7250
  • E-Mail: info@chunlab.com